Frequently Asked Questions

Where are you located and are sessions delivered virtually or in-person? Do I have to reside somewhere specific to receive services?

I provide telehealth services to individuals living in most states with the exception of AL, CA, HI, IA, LA, MA, NM and OR. I am located in Deerfield, Illinois, and presently do not have a physical office. Therapeutic services are provided virtually to all individuals I treat.

What is your cancellation policy?

Sessions must be cancelled or rescheduled at least 24 hours prior to the scheduled visit. A full fee will be charged for sessions cancelled with less than 24 hours’ notice.

Do you accept insurance? How much does a therapy session cost?

I currently accept UMR Mt. Sinai insurance and otherwise, do not accept insurance and am considered an out-of-network provider. This means I provide superbills (i.e. a detailed invoice that contains required insurance information and confirms your payment for services) that can be submitted to your insurance company. You will be responsible for the cost of treatment at the time of the session and will be prompted to do so in the patient portal. I recommend contacting your insurance provider ahead of time to ask questions about potential reimbursement related to your specific plan.

What are the benefits of seeking therapy out of my insurance network?

While it may seem counterintuitive, choosing to work with an out-of-network provider can offer several meaningful advantages. Most notably, it allows you the flexibility to select a provider who is the best fit for your therapeutic needs, rather than being limited by your insurance network. Private pay services also offer enhanced confidentiality as your treatment information does not need to be shared with insurance companies or third party reviewers. This ensures greater privacy and control over your personal health information. Additionally, there is no need for pre-authorization, diagnostic labels for coverage or limitations on the number or type of sessions, enabling a more personalized and flexible treatment plan that is guided by your unique therapeutic goals and experiences rather than the one-size-fits-all requirements of an insurance provider.  

How do I get started?

Reach out to me via email at dr.lookatch@anchorpoint-psych.com or call 847-238-2787 to schedule a 15-20 minute complimentary phone screen to briefly discuss what is bringing you to therapy, answer any questions you may have and to see if Anchor Point’s services fit your needs.